BUTLIN’S in Minehead has denied claims a member of staff assaulted a guest at the resort over Easter.

It follows an alleged incident on April 1 when a man and his girlfriend, from Kent, arrived at the holiday park for a week-long getaway.

However, when the man checked into his room he found the bedsheets stained by what he claimed was blood and urine.

He then alleged that after approaching staff to complain, his girlfriend was ‘pushed unprovoked’ by a staff member.

Although Butlin’s accepted the guest’s room was not up to standard, the company denied any physical altercation took place afterwards - despite accusing the man of ‘behaving aggressively.’

In a statement a spokesperson for Butlin’s said: “We’re sorry to hear about the cleanliness issues the guest experienced when checking in to their accommodation. The team were investigating this when the guest became aggressive and entered restricted areas.

“At no point was our team physical and we repeatedly asked they leave the back of house areas whilst we dealt with their complaint. We moved the guest to a different accommodation for the remainder of their break. A gesture of goodwill for the accommodation issues was accepted and they enjoyed the rest of the week on resort.”

The man, whose name will be withheld, claims to be a serving member of the Royal Navy who said he will take the issue to the Royal Navy Police.

Avon and Somerset Police said they spoke to the alleged victim and an investigation is ongoing.

The Royal Navy havs been approached for comment.